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The fine print
This document reflects the full understanding of both parties. No other promises or agreements shall be binding unless in writing and signed by both parties.
A bond is required for hiring dresses as follows:
$200 bond for each dress that you decide to hire.
100% of the hiring price (excluding your bond) to be made at least 3 days before the pick-up date.
A bond will be held by us until the return of our items and is deductible based on their condition (e.g. visible stains, tear, damage)
Our dresses for hire will be picked-up by clients the week before your wedding date. Please let us know if you would like to have delivery and pick-up service as it will incur an extra charge in your invoice.
Hired items will need to be returned within 3 days after your wedding date. A late fee of $20 a day will be applied, and this will be deducted from your bond.
All cancellations must be submitted in writing via email.
Moonie Bridal reserves the right to cancel orders failing to provide Bond or Deposit evidence within the time frame specified above.
Please choose carefully as we do not offer refund for exchanges, or returns for change of mind, particularly on made-to-order gowns, which are often considered final sale.
A deposit of $100 (or as discussed) to be placed to lock in your date. The rest of the invoice amount is to be paid at least 3 days before our service date.
Travel could incur a fee, to be quoted separately.
Parking, tolls, and hotel accommodations (if applicable) are the client’s responsibility.
A detailed schedule will be created based on the final headcount and service requests. Punctuality is critical to ensure a smooth timeline. Late arrivals may result in modified or incomplete services without adjustment to fees.
Clients receiving services are expected to arrive with:
* Clean, dry hair (washed the day before – no hair conditioner)
* Clean, moisturized skin (no sunscreen – if client has to use the sunscreen please discuss with the artist)
Failure to do so may impact the final result.
The Client agrees to notify the Artist in advance of any allergies, skin sensitivities, or health conditions. The Artist is not liable for allergic reactions, injuries, or unforeseen skin reactions during or after services.
The client agrees that photographs and videos taken before, during, or after the service to be used for portfolio, promotional, and marketing purposes.
All cancellations must be submitted in writing via email or text messaging.
If the artist must cancel due to an emergency, all payments (including deposit) will be refunded, and assistance in finding a replacement artist will be provided. The client may cancel their booking with us and receive a refund (minus bond/deposit)
If the client wants to reschedule and let us know within 30 days of the initial event date, the deposit is credited to the new booking.
If the client fails to notify us within 30 days before the initial event date and the new date is not available for booking, the deposit is not refundable.
Payment can be made by Cash, Pay ID, Bank Transfer and Credit Card. Surcharge may apply with Credit Card payments where applicable.
Please note: Services are not guaranteed without receipt of the deposit.
Need more help? Reach out to us.